Locating Your State Office on Aging and State Nursing Home Ombudsperson
The state office on aging may have referral information, information about respite resources, and useful pamphlets. In some states the office will have extensive information and can be helpful.

The ombudsperson is an advocate for nursing home residents. This person will have information about whether a home is meeting licensing standards and what complaints, if any, have been made against it. The ombudsperson may also have literature on how to select a facility. If you have a complaint about a nursing home, start with the ombudsperson. In some states the ombudsperson's office is located in the state office on aging. The state office on aging is required by law to provide the address and telephone number of the nearest ombudsperrson.

Below is a list of state offices on aging, their addresses, and their telephone numbers. This list is current as of September 1998. If you find that an address or telephone number has been changed, check with the refer­ence department of your public library or consult the Administration on Aging's Web site (http://www.aoa. dhhs.gov) for the current address and telephone number.


Alabama

Commission on Aging, RSA Plaza, Suite 470, 770 Washington Ave., Montgomery 36130; tel. 334-242-5743

Alaska

Commission on Aging, Division of Senior Services, Department of Administration, P.O. Box 110209, Juneau 99811-0209; tel. 907-465-3250

Arizona

Aging and Adult Administration, Department of Economic Security, 1789 West Jefferson, #950A, Phoenix 85007; tel. 602-542-4446

Arkansas

Division of Aging and Adult Services, Department of Human Services, EO. Box 1437, Slot 1412, 7th and Main Sts., Little Rock 72201^1437; tel. 501-682-2441

California

Department of Aging, 1600 K St., Sacramento 95814; tel.

916-322-5290

Colorado

Aging and Adult Services, Department of Social Services, 110 16th St., Suite 200, Denver 80202-5202; tel. 303-620-4147

Connecticut

Division of Elderly Services, Department of Social Services, 25 Sigourney St., 10th Floor, Hartford 06106-5033; tel. 860-424-5277 / toll-free 800-443-9946

Delaware

Division of Services for Aging and Adults with Physical Disabilities, Department of Health and Social Services, 1901 North DuPont Highway, New Castle 19720; tel. 302-577-479JI / toll-free 800-223-9074

 

District of Columbia

Office on Aging, One Judiciary Square, 9th Floor, 441 Fourth St. N.W., Room 900-S, Washington, D.C. 20001; tel. 202-724-5622

Florida

Department of Elder Affairs, Building B, Suite 152, 4040 Esplanade Way, Tallahassee 32399-7000; tel. 904-414-2000

Georgia

Division of Aging Services, Department of Human Resources, 2 Peachtree St. N.E., 18th Floor, Atlanta 30303; tel. 404-657-5258

Guam

Division of Senior Citizens, Department of Public Health and Social Services, EO. Box 2816, Agana 96932; tel. 011-

671-475-0263

Hawaii

Executive Office on Aging, 250 South School St., Suite 107, Honolulu 96813; tel. 808-586-0100

Idaho

Commission on Aging, 3380 Americana Terrace, Suite 120, Boise 83706; tel. 208-334-3033

Illinois

Department on Aging, 421 East Capitol Ave., Suite 100, Springfield 62701-1789; tel. 217-785-2870, Chicago office: 312-814-2630

Indiana

Bureau of Aging and In-Home Services, Division of Disability , Aging and Rehabilitative Services, Family and Social Services Administration, 402 W. Washington St., #W454, PO. Box 7083, Indianapolis 46207-7083; tel. 317-232-7020

Iowa

Department of Elder Affairs, Celemens Building, 3rd

Floor, 200 Tenth St., Des Moines 50309-3609; tel. 515-281-5187

Kansas

Department on Aging, 503 S. Kansas Ave., Topeka 66603-3404; tel. 785-296-4986

Kentucky

Division of Aging Services, Cabinet for Human Resources, 275 East Main St., 6 West, Frankfort 40621; tel. 502-564-6930

Louisiana

Office of Elderly Affairs, PO. Box 80374, 412 N. 4th St., 3rd Floor, Baton Rouge 70802; tel. 504-342-7100

Maine

Bureau of Elder and Adult Services, Department of Human Services, 35 Anthony Ave., State House, Station 11, Augusta 04333; tel. 207-624-5335

Maryland

Office on Aging, State Office Building, Room 1007, 301 West Preston St., Baltimore 21201-2374; tel. 410-767-1100

Massachusetts

Executive Office of Elder Affairs, One Ashburton Place, 5th Floor, Boston 02108; tel. 617-727-7750

Michigan

Office of Services to the Aging, EO. Box 30026, Lansing 48909-8176; tel. 517-373-8230

Minnesota

Board on Aging, 444 Lafayette Rd., St. Paul 55155-3843;tel. 612-296-2770

Mississippi

Division of Aging and Adult Services, 750 State St., Jackson 39202; tel. 601-359-4925

Missouri

Division on Aging, Department of Social Services, EO. Box 1337,615 Howerton Court, Jefferson City 65102-1337; tel. 573-751-3082

Montana

Senior and Long Term Care Division, Department of Public Health and Human Services, EO. Box 8005,48 N. Last Chance Gulch, Helena 59604; tel. 406-444-7788

Nebraska

Division on Aging, Department of Health and Human Services, EO. Box 95044, 301 Centennial Mall South, Lincoln 68509-5044; tel. 402-471-2307

Nevada

Division for Aging Services, Department of Human Resources, State Mail Room Complex, 340 North 11th St., Suite 203, Las Vegas 89101; tel. 702-486-3545

New Hampshire

Division of Elderly and Adult Services, State Office Park South, 115 Pleasant St., Annex Building 1, Concord 03301-3843; tel. 603-271-4680

New Jersey

Division of Senior Affairs, Department of Health and Senior Services, EO. Box 807, Trenton 08625-0807; tel. 609-588-3141 / toll-free 800-792-8820

New Mexico

State Agency on Aging, La Villa Rivera Building, 4th Floor, 224 East Palace Ave., Santa Fe 87501; tel. 505-827-

7640

New York

Office for the Aging, 2 Empire State Plaza, Albany 12223-1251; tel. 518-474-5731 / toll-free 800-342-9871


North Carolina

Division of Aging, CB 29531, 693 Palmer Dr., Raleigh 27626-0531; tel. 919-733-3983

North Dakota

Aging Services Division, Department of Human Services, 00600 South 2nd St., Suite 1C, Bismarck 58504; tel. 701-328-8910

Ohio

Department of Aging, 50 West Broad St., 9th Floor, Columbus 43215; tel, 614-466-5500

Oklahoma

Services for the Aging, Department of Human Services, EO. Box 25352, 312 N.E. 28th St., Oklahoma City 73125; tel. 405-521-2281 or 521-2327

Oregon

Senior and Disabled Services Division, 500 Summer St. N.E., 2nd Floor, Salem 97310-0105; tel. 503-945-5811 / toll-free 800-232-3020

Pennsylvania

Department of Aging, Commonwealth of Pennsylvania,

555 Walnut St., 5th Floor, Harrisburg 17101-1919; tel. 717-783-1550

Puerto Rico

Governor's Office of Elderly Affairs, Commonwealth of Puerto Rico, Call Box 50063, Old San Juan Station 00902; tel. 787-721-5710,721-4560, or 721-6121

Rhode Island

Department of Elderly Affairs, 160 Pine St., Providence 02903-3708; tel. 401-277-2858

American Samoa

Territorial Administration on Aging, Government of American Samoa, Pago Pago 96799; tel. 011-684-633-2207

South Carolina

Office on Aging, Department of Health and Human Services, PO. Box 8206,1801 Main St., Columbia 29201-8206; tel. 803-253-6177

South Dakota

Office of Adult Services and Aging, Richard F. Kneip Building, 700 Governor's Dr., Pierre 57501-2291; tel. 605-773-3656

Tennessee

Commission on Aging, Andrew Jackson Building, 9th Floor, 500 Deaderick St., Nashville 37243-0860; tel. 615-741-2056

Texas

Department on Aging, 4900 North Lamar, 4th Floor, Aus­tin 78751; tel. 512-424-6840

Utah

Division of Aging and Adult Services, Box 45500, 120 North 200 West, Salt Lake City 84145-0500; tel. 801-538-3910

Vermont

Department of Aging and Disabilities, Waterbury Complex, 103 South Main St., Waterbury 05676; tel. 802-241-2400

Virginia

Department for the Aging, 1600 Forest Ave., Suite 102, Richmond 23219-2327; tel. 804-662-933

Virgin Islands

Senior Citizen Affairs, Department of Human Services, Knud Hansen Complex, Building A, 1303 Hospital Ground, Charlotte Amalie 00802; tel. 809-774-0930

Washington

Aging and Adult Services Administration, Department of Social and Health Services, EO. Box 45050, Olympia 98504-5050; tel. 306-493-2500

West Virginia

Bureau of Senior Services, Holly Grove, Building 10,1900 Anawha Boulevard East, Charleston 25305-0160; tel. 304-558-3317

Wisconsin

Bureau of Aging and Long Term Care Resources, Department of Health and Family Services, EO. Box 7851, Madison 53707; tel. 608-266:2536

Wyoming

Office on Aging, Department of Health, 117 Hathaway  Building, Room 139, Cheyenne 82002-0480; tel. 307-777-7986